Swiss Made FAQs
Find quick answers about authenticity, stores, after-sales, shipping, and returns.
Are your watches authentic?
Yes. Festina Algeria is the official Festina Group partner in Algeria. We offer genuine Swiss watches and official collections through trusted retail channels.
Where are your stores?
We work with official points of sale in Oran and Algiers, including INFINITIME HORLOGERIE, Zoubir - Bijouterie & Horlogerie, and IFINITIME HORLOGRIE - FESTINA Sidi Yahia.
Do you provide after-sales service?
Yes. We provide after-sales service for FESTINA, LOTUS, CANDINO, JAGUAR, and CALYPSO, with original spare parts and qualified support.
How does shipping work?
Delivery is free via the YALIDINE transport service. For more information, you can contact us through our social channels.
What is your warranty and return policy?
All products include a 2-year international warranty. Returns are only accepted when a manufacturing defect is confirmed after after-sales verification.